Sounds like satisfaction!

Engage 40 is an MS Teams headset features two high-quality microphones, working together to deliver clearer speech and incredible background noise cancelation.

Thanks to Jabra’s unique Engage+ software, calls are more clear with Engage 40, and consumers have a better overall experience. With real-time call data, you can make interactions more engaging and effective. This headset has been designed with you in mind (thank you). It’s lightweight but strong. Comfortable but stylish. Wear it all day without even realizing you’re wearing it. There is no better headset to help you make every customer your most delighted customer yet, with an advanced microphone system that makes sound clearer than ever before.

Meet the Engage 40 with groundbreaking Engage+ software, the contact center headset of the future. Live, on-screen pop-ups provide rapid feedback, allowing you to optimize customer’s call experience as it occurs.

Engage+ provides real-time feedback on aspects affecting your customers’ call experience, such as background noise, silence, and interruptions.With useful data at your fingertips, providing insights that make your work easier and sweeter, onboarding, coaching, and retaining staff becomes a breeze.

LIGHTWEIGHT AND COMFORTABLE
Ultra-lightweight, with cleverly designed angled ear cushions for the perfect fit, Engage 40 stays comfortable, even for long periods. An innovative maze-shaped pattern inside each ear cup relieves pressure while fitting securely on the outer ear, helping you stay relaxed, and focused on your customer. Because a comfortable agent is a happy agent.

TOUGH AND FLEXIBLE
We’ve stress tested everything from boom arm rotation to impact resistance, making Engage 40 one tough contact center headset ready to face anything a day in a contact center can throw at it, and built to last. And we’re so sure of it, that each headset comes with a 3-year warranty.

MICROPHONE QUALITY
Double the mic, double the satisfaction – Sound quality can make or break a call. We equipped Engage 40 with not one, but two microphones: One to help you defeat background noise once and for all, and the other to keep your voice razor-sharp, enabling accurate speech-to-text capability. Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.

AUDIO QUALITY
Easy listening – With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up, or repeat the same information 47 times…) With Engage 40’s specially engineered speakers, optimized for speech clarity, frustrations are eased, and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically ensure that incoming calls are crisp and clear – just another clever feature bringing calm efficiency to every conversation.

HEARING PROTECTION
Kind on the ears – That’s the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 40. With Jabra SafeTone™ 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected. We’ve included loads of groundbreaking hearing protecting technologies, including:

-IntelliTone 2.0™, which keeps average noise exposure at a safe level
-PeakStop™ 105 dB, which prevents sudden loud noises
-BalancedVoice™, which processes the incoming sound for clearer calls
-Speech level normalization, which keeps incoming calls at your preferred volume
-Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful sounds

Because hearing protection isn’t an afterthought. It’s a lifetime investment.

INLINE CONTROL UNIT
Crush the conversation – With Engage 40, all the power is at your fingertips. Answer, mute, and control the volume of your calls with just a few simple taps. Handling calls has never been this simple. The customizable buttons of the control unit can be integrated with your contact center and Unified Communications (UC) platforms, including Amazon Connect and Genesys, for efficiency where it matters. Hop between platform screens and control the volume with programmable buttons for speedy call handling.

A better call experience for you and the customer has never been so easy.

BUSYLIGHT
Come back later – Say ‘no’ to costly interruptions with the Engage 40 headset, which sets clear boundaries by showing when you’re busy. A red light will glow automatically when you’re busy on a call, showing anyone around you that now isn’t a great time to chat – so you can stay focused on your customer, and give colleagues a clear signal when you’re free.